Part #2 Resume & Cover Letter That Got The Job

As stated In part one of this article I am occasionally approached by family or friend of the family to write
a resume and cover letter for them. In this article instead of describing the purpose, parts and poise of
an effective resume and cover letter, below is an actual copy of the a resume written for my niece. She
was hired by a well-known company, based on the resume that was posted on the internet and a phone
call interview. The names and places have been changed for purposes of privacy protection.

THE RESUME:


Fourteen years experience as an Administrative/Accounting Professional with comprehensive
general accounting procedures and statement preparation knowledge. Can handle multiple
projects, meet deadlines and work unsupervised.  Highly motivated, energetic, fast learner,
with strong written and verbal communication capability.

● 10-Key By Touch               ●  Great Plains          ●  Journal Entries          ●  PowerPoint   
● Business Operations         ●  Internet Savvy       ●  Microsoft Word          ●  Make Spreadsheets
● Excel                                 ●  Invoicing                ●  Outlook                      ●  QuickBooks
●  Accounts Payable / Receivable

AT A HOSPITAL � City, State                                                                    2007 � Present
(Temporary Assignments)
●    Provide customer service, answering phones in staffing office.
●    Input staffing needs into Stafferlink System.
●    Credential new RN's, C.N.A.'s & PCT's.
●    Verified patient information, insurance, address, etc, as Patient Access Representative.

TICKETMASTER / TICKETWEB, INC. - City, State                                            2002 - 2007
Settlements Accountant
●    Managed settlement process and made all adjustments to invoices.
●    Created and disbursed over 300 promoter checks weekly, netting approx. $2 million,
      using Great Plains.
●    Poster payments received for outlet sales and various client invoices.
●    Researched charge-backs to be deducted from or invoiced to client.
●    Assisted with month end closing.
●    Entered wires/ ACH, performed stop payments and ran various reports through
      Wells Fargo banking system.
●    Created Weekly spreadsheets.
●    Answered client inquires.
●    Developed/Improved settlement procedure and trained new employees.

CONSTRUCTION COMPANY � City, State                                                            2000 � 2002
Invoicing Clerk
●    Invoiced all incoming bills of eight area offices in the State for their largest client,
      Pacific Bell, on the ACAS system.
●    Created daily audit reports and posting register.
●    Updated system and balanced invoices billed.
●    Provided backup to other departments as needed.

ENTERPRISE REAL ESTATE � City, State                                                            1994 � 2000
Accounting/ Administrative Assistant
●    Created, disbursed and maintained invoices for all bank owned properties.
●    Created and updated weekly expense projection sheet.
●    Created and disbursed all outgoing checks to vendors and clients.
●    A/P & A/R using QuickBooks accounting system.
●    Answered phones, ordered supplies and other administrative duties.

EDUCATION:    Bachelor of Arts in Psychology - Graduated 2008 - University Name, State

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